FAQs

Q: HOW DO I CHOOSE AN INSPECTOR?
A: Call up and ask about their credentials and experience. If for some reason you don't feel comfortable asking this of the inspector when speaking with them on the phone then how will you feel asking questions at the inspection. You must feel that the inspector is qualified, experienced and attentive of your needs.

Q: WHAT QUALIFICATIONS OR CREDENTIALS SHOULD A HOME INSPECTOR OFFER?
A: The very best qualifications and credentials consist of a combination of background and association with groups such as the Better Business Bureau and home inspection organizations, as well as years of field experience. Additionally, make sure he is Licensed in the State where the inspection will take place.

Q: WHAT WILL THE INSPECTION COVER?
A: A thorough Inspection covers everything from the roof to the foundation. See What We Do for more information.

Q: WHY CAN'T I HAVE SOMEONE IN MY FAMILY WHO IS VERY HANDY OR A CONTRACTOR, INSPECT MY NEW HOME OR PROPERTY?
A: This is the biggest mistake many potential buyers/sellers/homeowners make. Although the person you are considering may be very skilled, they are not trained or experienced at professional home inspections. Professional home inspection training and expertise is a unique and like no other. Professional inspectors get what we call an inspector's instinct for problems. That instinct takes extensive training and lots of experience doing inspections to develop. Many contractors, and other trades professionals hire a professional home inspector to inspect their homes when they make a purchase.

Q: WHY USE OUR SERVICES?
A: The purchase or construction of a new home is one of the single most costly investments that a family will make. Along with the extra stresses this will add, there is also the fear factor of, "Will This Home Stand The Test of Time?" It is also important to know what YOU, as the primary investor, are getting for your money.
Our inspection is an excellent tool for you, the buyer/seller/owner, to help determine not only the condition of the home, but to also help foresee any immediate unnecessary additional cost that may go unnoticed without the help of a home inspection. Inspections are not a prediction of future performance, but can pinpoint existing problem areas.

Q: NOW THAT I KNOW I WANT AN INSPECTION--WHY R.L. TURGEON???
A: We offer outstanding customer service, detailed, computerized reports and impeccable service.

Q: HOW MUCH “LEAD TIME” DOES R.L. TURGEON REQUIRE TO MAKE AN APPOINTMENT FOR AN INSPECTION?
A: Typically our inspections are scheduled on a “first come first served basis.” However, unlike most inspection companies we are willing to “flex” our schedule to accommodate yours (within reason). We even perform inspections on the weekends and will accommodate.

Q: DO YOU CARRY LIABILITY INSURANCE AND ERRORS AND OMISSIONS INSURANCE?
A: Yes-Licensed and Insured! We carry  liability  and E&O insurance which protects you and gives you peace of mind.

Q: SHOULD I BE PRESENT DURING THE INSPECTION?
A: We recommend that you be present at the site of the inspection. By you being present, the inspector can show you defects and explain why they are defective as well as point out important maintenance issues.

Q: HOW LONG WILL THE INSPECTION TAKE?
A: Most Inspections take about 3-4 hours. These times may vary depending on the size, age & condition of the home.

Q: WHEN CAN I EXPECT MY REPORT?
A: R.L. Turgeon makes every effort to either post your inspection report on our secure website within 24 hours or email/fax you the report. In most cases we produce the report onsite.

Q: WHAT IF I HAVE QUESTIONS AFTER THE INSPECTION?
A: You can call us and discuss all the aspects of your new home whenever you like. Our service is a long-term investment. Our goal is that you will rely and refer our services for years to come.